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Medical Equipment & Supplies > Customer Info

Customer Info



CUSTOMER SERVICE POLICY
When placing an order with MEA, satisfaction is guaranteed. If you are not completely satisfied with the quality of the products or service you receive, please notify a customer service representative so that the problem can be resolved.

ORDER BY PHONE, MAIL, OR FAX
Toll Free (800) 726-4797,
Toll Free Fax (877) 456-4797.
In Eastern Oklahoma (918) 456-5516.
1819 North Grand, Tahlequah, OK 74464.
Email: meaed@intellex.com.

BUSINESS HOURS
8:00 - 4:30 pm CST. Closed New Years Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day and Christmas Day.

QUOTATIONS
Quotations will be provided for custom supply kits or bulk orders as requested by the customer.

BULK ORDERS
Small or large quantities of any stock item may be ordered. Special order items will be sold by the box or case. Bulk orders are scheduled for shipment in the order in which they are received.

SUPPLY KITS
When ordering standard or custom supply kits, we ask that you allow additional time for delivery. You can get more details here.

BACK ORDERS
If a delay is anticipated with any item in a custom supply kit, notification will be given prior to shipment. Back ordered items for bulk shipments will be shipped as soon as inventory is available.

RETURN POLICY
A 25% restocking fee will be charged on items or kits returned after 45 days of the original shipment. Only complete kits will be accepted for credit.

TERMS
Net 30 days. MasterCard and VISA accepted. Direct sales to students require prepayment with MasterCard, VISA or money order.

EXPRESS DELIVERY

Express delivery is available if you are in a rush. Please inquire or make the appropriate choice when checking out on our web store.



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